Refund Policy
Last updated: October 16, 2025
14-Day Money-Back Guarantee
We want you to be completely satisfied with Type Site. If you're not happy with your website for any reason, we offer a full refund within 14 days of your initial purchase.
How to Request a Refund
To request a refund, contact our support team at support@typesite.io within 14 days of your purchase. Include your account email and a brief explanation.
Refund Processing
Approved refunds will be processed within 5-7 business days. The refund will be issued to the original payment method used for the purchase.
What Happens After a Refund
Once a refund is processed:
- Your subscription will be cancelled immediately
- Your website will be taken offline
- You will lose access to your account
- All website data will be deleted after 30 days
Renewals and Cancellations
The 14-day refund policy applies only to your initial purchase. Subscription renewals are not eligible for refunds, but you can cancel at any time to prevent future charges.
Free Trials
If you cancel during your free trial period, you will not be charged. No refund is necessary since no payment was collected.
Exceptions
We reserve the right to refuse refunds in cases of:
- Violation of our Terms of Service
- Fraudulent activity
- Multiple refund requests from the same user
- Requests made after the 14-day window
Contact Us
If you have any questions about our refund policy, please don't hesitate to reach out. We're here to help make things right.
For refund requests or questions, contact us at support@typesite.io